Returns & Exchanges
At ESD, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure a seamless and transparent process for every customer.
Initiate Your Request
Log in to your ESD account and navigate to the order history section to select the items you wish to return and receive a return authorization.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unused condition.
Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing